|
All telephone systems support music on hold. In most cases, the music source simply plugs into a jack on the cabinet. A few brands require a phone technician to install the music on hold. Look on the phone system's cabinet for a female jack; it's usually marked either "music or "MOH". If you don't see one, ask your hardware vendor. Single line or multi-line telephones without a central system need an adapter to play phone music on hold. Ask us about a 2 line or 4 line music on hold adapter. MUSIC ON HOLD : 1-800-4-VOICES
- Lets customers (especially wireless callers) know they are still connected.
- Customers prefer music on hold over silence by a 9 to 1 ratio.
- Music contributes to a company's image.
- Eliminates radio commercials and static.
- Saves costly fines for playing music (CD’s, MP3’s or radio) without paying license fees.
- Reduces abandoned calls.
- Promotions are a cinch with compatible Messages-On-Hold for special situations.
|